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FAQ's

1. What if the veteran or surviving spouse cannot locate their discharge papers?
2. How long will it take to obtain certification of military service?
3. What if the claimant already has a VA service-connected compensation benefit?

4. What is the maximum amount of liquid assets a claimant is allowed to have?
5. What happens if there is more than the recommended liquid asset amount?
6. How long does it take Senior Care for Veterans to process the information?
7. How long will it take the Department of Veteran Affairs (VA) to process the application?
8. What if the decision by the VA is wrong?
9. If the surviving spouse divorced the veteran, is he/she still eligible?
10. What are un-reimbursed medical expenses?
11. What are examples of un-reimbursed medical expenses?
12. Why is the Department of Veteran Affairs (VA) withholding my benefits?
13. What is an incompetency declaration?
14. Is a Power of Attorney (POA) or legal guardian allowed to sign in place of the claimant?
15. What is a Duty to Assist Letter?
16. What is a Compensation & Pension (C&P) Exam?
17. What if I am unable to attend the Compensation & Pension (C&P) Exam due to medical conditions?
18. What happens if the client dies while awaiting an award?
19. Is the pension taxable income?
20. Where can I find information about the pension?

1. What if the veteran or surviving spouse cannot locate their discharge papers?

Answer:
Senior Care for Veterans consulting services provides clients with instructions on obtaining certification of military service.

2. How long will it take to obtain certification of military service?

Answer: The amount of time it takes to receive the certification of military service can vary. On average it takes 60 to 90 days.

3. What if the claimant already has a VA service-connected compensation benefit?

Answer: In some cases the claimant may choose to improve their financial position by giving up a current lower benefit amount for the greater amount of the Aid and Attendance pension benefit. The VA will not allow the claimant to receive the Aid and Attendance pension benefit and keep their service connected compensation benefit or “piggyback” benefits. Should the Aid and Attendance pension benefit exceed the amount the claimant is currently receiving for service connected compensation, the VA will award the claimant with the higher paying benefit.

4. What is the maximum amount of liquid assets a claimant is allowed to have?

Answer: In Senior Care of Americas’ calculations there is no ABSOLUE amount. The VA will apply their internal Net Worth tables to see if the claimant has too much liquid asset and provides a maximum amount as a guideline. Senior Care for Veterans utilizes its unique automated system to evaluate each claimant’s assets on an individual basis.

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5. What happens if there is more than the recommended liquid asset amount?

Answer: If a claimant has been deemed as having an excess of liquid assets, they can email Senior Care for Veterans for further assistance. There may be additional options available to the claimant.

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6. How long does it take Senior Care for Veterans to process the information?

Answer: Senior Care for Veterans online consultative services will usually require no more than an hour of your time, and even less if the claimant/family member is familiar with the details and/or has previously gathered all documentation required.

In addition, obtaining necessary medical documentation sufficient for the pension from the claimant’s physician is extremely important to the outcome of the application and will usually take a few days.

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7. How long will it take the Department of Veteran Affairs (VA) to process the application?

Answer: The time required for the Veterans Administration to process the application varies depending on the state in which the application is filed. The processing period normally runs 90 to 180 days, unless the VA encounters a discrepancy in the information provided or the claimant presents a unique case.

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8. What if the decision by the VA is wrong?

Answer: Based on a published public inquiry, the VA is incorrect in their decisions approximately 30% of the time. Senior Care for Veterans can provide clients with a response to some of the most commonly encountered errors in award. Our staff success rate is almost 100%.

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9. If the surviving spouse divorced the veteran, is he/she still eligible?

Answer:
There are rare exceptions that a surviving spouse would qualify if divorced from the veteran. Details of the marriage and divorce must be provided to the Senior Care for Veterans counselors for further assistance.

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10. What are un-reimbursed medical expenses?

Answer: Un-reimbursed medical expenses are out of pocket expenses that are related to the care of the veteran and/or spouse and occur on a regular basis. Un-reimbursed medical expenses can not be claimed if they are reimbursed by any source.

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11. What are examples of un-reimbursed medical expenses?

Answer:
Examples of un-reimbursed medical expenses are; Medicare premiums, supplemental medical insurance premiums, long term care insurance premiums, assisted living/home care costs, private aides, etc.
Unfortunately, in our experience, the costs of medications are routinely excluded by the VA when reviewing the initial application and therefore will not be included in providing you with our eligibility recommendations.

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12. Why is the Department of Veteran Affairs (VA) withholding my benefits?

Answer: The VA is withholding your benefits because medical evidence they have received indicates your disabilities may prevent you from ably managing your Department of Veteran Affairs (VA) funds. The VA may propose to rate the claimant incompetent for VA purposes only.

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13. What is an incompetency declaration?

Answer:
The medical evidence contained in your application for pension indicates your disabilities may prevent you from ably managing your Department of Veteran Affairs (VA) benefit. Upon receipt of an incompetence declaration you may choose to accept or deny the VA’s proposal. Generally speaking, it is not a decision that Senior Care for Veterans will recommend appealing but either way the proposal requires a response from the claimant. Please email Senior Care for Veterans for further assistance if you encounter this situation.

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14. Is a Power of Attorney (POA) or legal guardian allowed to sign the application in place of the veteran or surviving spouse?

Answer: NO ONE is permitted to sign the application for the claimant, unless they are currently receiving a VA benefit and a legal custodian has previously been appointed to them by the Veterans Administration. The VA does not recognize a POA in this process. Even if the signature is very poor, it will be accepted. The claimant may mark with an “x”, but it must be witnessed by 2 people.

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15. What is a Duty to Assist Letter?

Answer:
A letter advising the claimant that the Department of Veteran Affairs (VA) is working on the application for benefits. In addition the letter provides information on what the VA will do to assist the claimant in obtaining necessary information or evidence and what the claimant can do to assist the VA in obtaining necessary information or evidence.

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16. What is a Compensation & Pension (C&P) Exam?

Answer: A physical examination requested by the Veterans Administration in connection with the claimant’s claim. It is mandatory that the claimant attend this examination to prevent any delays in the processing of their application for benefits.

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17. What if I am unable to attend the Compensation & Pension (C&P) Exam due to medical conditions?

If there is a severe medical/mental condition that will prevent the claimant from attending the physical examination, the claimant must notify the medical facility indicated on the appointment notice. The telephone number to call will be provided on the appointment notice.

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18. What happens if the client dies while awaiting an award?

Answer: The VA will not reimburse any benefits owed during the month of death; any expenses during this month will be the responsibility of the surviving spouse or family. If the claimant passes during the initial 31 days of an application, expenses incurred will not count towards an accrued benefit.

The family may choose to file for accrued benefits, a process available through the VA used to reimburse the surviving spouse or next of kin benefits due and unpaid at the time of claimant’s death.

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19. Is the pension taxable income?

Answer:
No; this is a non-taxable federal benefit and is recognized as such by the IRS and SSA.

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20. Where can I find information about the pension?

Answer:
The authority for the Aid and Attendance pension is 38 U.S.C. You may also call (800) 827-1000.

 

 

 
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